The Role
Being part of a flexible team and happy to give anything a go is an essential part of this role. Ski Famille offers guests a high quality of service at all times; from the moment they arrive in resort through to their departure. If you are a person who is a good all- rounder, willing to go the extra mile, happy to assist your colleagues in all areas of our operation and ensure families have a holiday to remember, this could be for you.
We are looking for well presented, dedicated individuals who are happy to work efficiently without supervision, have a ‘can do’ attitude and will demonstrate excellent customer service skills. You will also be working with children on a day to day basis, so an energetic, engaging keen team player is needed.
Resort Assistant Responsibilities
- Take responsibility in providing an excellent care free holiday to all travelling guests.
- Provide a welcoming family friendly environment in everything that you do
- Display a well-developed knowledge of your resort and the activities and facilities on offer to families
- Ensure you are always attentive to the needs of your guests and actively seeking out opportunities to make their holiday fun and trouble free
- Work with your team colleagues to ensure that all resort operations occur efficiently with minimum cost. This could include helping in the chalets (both cooking, cleaning, helping with food and wood deliveries) &/or helping the childcare staff organise children’s clubs or ski school
- Be a key player in transfer day operations and organisation. For example accompanying guests to and from the airport, maximising sales of ski essentials and delivering and picking them up from their accommodation.
- Developing new and existing revenue streams and sales opportunities.
- Maintaining the exterior of our chalets eg snow and ice clearing and our Hot Tubs
- Assist in the internal maintenance upkeep of all our chalets
- Care and maintenance of all resort vehicles and completion of associated weekly paperwork
- Uphold the reputation of Ski Famille
Requirements of the Role
- Previous experience in hospitality
- A keen DIY’er or ideally a tradesperson looking for a change of environment
- Age 21 or over (age restrictions apply due to the insurance on vehicles)
- Full Clean Driving Licence (held for at least 2 years)
- Driving experience, ideally of vehicles bigger than cars and ‘on the wrong side of the road’
- Great self-motivation and organisational skills
- Friendly, flexible & enthusiastic
- Able to deliver excellent customer service in all circumstances & to guests of all ages
- An understanding of the differences between adult & child holiday needs
- Knowledge of snow sports is advantageous
- A strong experienced team player
- At least basic French language skills is preferable & would put you ahead of other applicants!
- Availability for the whole season (Mid November until end of April)
- Current Level 2 Food Hygiene Certificate
- We will conduct DBS checks as well taking up at least two professional references
How to apply
What's it like to work for us?
“Doing a season in Rebs has been amazing!!! It’s a perfect ski location, and a good mix of chill and fun, as we’re so close to VT for nights out. It’s been such a family feel, and the whole team have become friends for life!”
“I thoroughly recommend doing a season with Ski Famille, the managers are so lovely and the working hours are very fair, I feel like I’ve had so much time off compared to other companies, which has meant it’s felt like we’re really here to enjoy ourselves!”
“Been an amazing season with amazing staff and skiing. Feel so lucky to have had such an incredible experience.”
“We honestly had the best management team. It was one of the things I was most nervous about going into the season, but they made everything so easy, were so supportive and truly built the best team.”
“All the chalets are less than 5 minutes away from the slopes, and then you have the biggest ski resort in the world at your feet. If you are keen, you can go skiing literally every single day.”

Applications for Winter 2025/26 opening in May
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Our available roles
Chalet Chef - NOW FULL
Qualified Childcare Staff / Early Years Practitioner(s) - NOW FULL
Childcarer - NOW FULL
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Chalet Manager - NOW FULL
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Chalet Hotel Night Porter - NOW FULL
Chalet Hotel Commis Chef - NOW FULL
Sales and Admin Rep - NOW FULL
Chalet Hotel Sous Chef - NOW FULL
Chalet Hotel Head Chef - NOW FULL
Resort Childcare Supervisor - NOW FULL
Resort Childcare Manager - NOW FULL
Chalet Hotel Chef de Partie - NOW FULL
Chalet Hotel Kitchen Porter - NOW FULL
Resort Manager NOW FULL
Chalet Hotel Guest Services Representative - NOW FULL
Area Manager - NOW FULL
Chalet Hotel Manager NOW FULL
Chalet Hotel Assistant Manager NOW FULL
Chalet Supervisor NOW FULL
Chalet Assistant - NOW FULL
Resort Assistant - NOW FULL
Chalet Hotel Assistant - NOW FULL
Maintenance Technician - NOW FULL
Chalet Hotel Bar Supervisor - NOW FULL
Area Maintenance Support - NOW FULL
Chalet Hotel Junior Sous Chef -NOW FULL