Chalet Host
As a Chalet Host you will use your skills and passion for hospitality and customer service every day; your role is to provide our guests with a high quality service in a family friendly environment. All our properties have a chef who is overall responsible for the food delivery, however, you will be expected to play a key part in assisting them. If you are a budding cook, but not yet able to take full responsibility of a kitchen this role provides the ideal opportunity to develop your cooking skills.
We are looking for well presented, dedicated individuals with experience in hospitality (ideally food preparation) and customer service. You will have a well-developed eye for detail and enjoy interacting with your guests. Formal qualifications or previous experience working overseas are not required; energy, enthusiasm and the ability to learn and work as part of a team are essential.
Chalet Host Responsibilities
- Take responsibility in providing an excellent care free holiday to all travelling guests.
- Provide a welcoming family friendly environment in your chalet
- Display a well-developed knowledge of your resort and the activities and facilities on offer to families
- Create a ‘restaurant feel’ in your chalet & professionally serve meals, canapés and drinks to your guests
- Assist the Chalet Chef with preparation of meals and food deliveries
- Carry out daily housekeeping duties including cleaning bedrooms, bathrooms and communal guest areas
- Carry out a weekly deep clean of the chalet on guest changeover days
- Ensure you are always attentive to the needs of your guests and actively seeking out opportunities to make their holiday fun and trouble free
- Work with your team colleagues to ensure that all resort operations occur efficiently with minimum cost.
- Uphold the reputation of Ski Famille
Requirements of the Role
- Previous experience in hospitality, cleaning & housekeeping skills are essential
- Great self-motivation and organisational skills
- Friendly, flexible & enthusiastic
- Able to deliver excellent customer service in all circumstances & to guests of all ages
- An understanding of the differences between adult & child holiday needs
- Knowledge of snow sports is advantageous
- A strong experienced team player
- At least basic French language skills is preferable & would put you ahead of other applicants!
- Availability for the whole season (Mid November until end April)
- Current Level 2 Food Hygiene Certificate
- We will conduct DBS checks as well as taking up at least two professional references
How to apply
Firstly...tell us about you...
Recruitment for all roles for 24/25 is now open!
We look forward to hearing from you.
Good luck!
![Ski Famille skiing family](https://www.skifamille.co.uk/wp-content/uploads/2020/01/ski-famille-family-800x484.jpg)
Secondly...show us what you can do...
If we think you’re the right fit for us, you will be invited to one of our assessment days:
- Chefs, you will join us at a stunning demonstration kitchen in Hampshire where you will be asked to showcase your skills.
- For all other roles, you’ll showcase your skills at one of the interview days that we’re holding throughout the summer – see above for dates.
Our available roles
Chalet Hotel Guest Services Representative
Area Manager
Chalet Hotel Manager
Chalet Hotel Assistant Manager
Resort Manager
Chalet Manager
Resort Childcare Manager
Resort Childcare Supervisor
Qualified Childcare Staff / Early Years Practitioner(s)
Childcarer - NOW FULL
Chalet Supervisor
Chalet Host - NOW FULL
Chalet Assistant - NOW FULL
Chalet Chef
Resort Assistant - NOW FULL
Sales and Admin Rep - NOW FULL
Chalet Hotel Assistant - NOW FULL
Maintenance Technician
Chalet Hotel Supervisor
Chalet Hotel Night Porter - NOW FULL
Chalet Hotel Commis Chef
Chalet Hotel Kitchen Porter
Chalet Hotel Chef de Partie
Chalet Hotel Bar Supervisor - NOW FULL
Area Maintenance Support
Chalet Hotel Head Chef
Chalet Hotel Sous Chef
Chalet Hotel Junior Sous Chef